Maintaining a good relationship with your tenant is key to successfully letting out your property. A happy tenant is more likely to become a long-term tenant who looks after your property or a tenant who refers other tenants to you. Therefore it is a smart business move to ensure you have a good relationship with your tenant. Here are some tips you can take to make it happen:
Go through the conditions of the contract making it clear what the conditions of the tenancy are from the start. This will help to avoid any miscommunication on what the tenants can and can not do while living at the property.
Communication, communication, communication is key, there is a whole list of issues which could be solved by simply talking things out and coming to a mutual agreement! Make sure you respond quickly to e-mails and texts from your tenants, maybe even send a quick text to make sure your tenants are settling into the property well. Don’t however, become one of those landlords who always text and call their tenants. There is a very thin line between the right amount of communication and smothering your tenants.
Make the property a home as your tenants are more likely to enjoy living at their property if it feels like a home. Simply buying a rug for the wooden living room floor or changing light bulbs for ones that are warm can make a big impact.
Respect your tenant’s privacy! You absolutely do have the right to visit your property, but respect the fact your tenant’s might not want you to pop by without notice. To ensure this does not become an issue it’s best to put this in the agreement conditions, 48 hours notice before you decide to come over will go far with your tenants.
Keep up to date with legislation especially any changes in legislation which concern the tenant’s safety. Make sure you inform your tenants of any changes which will impact them.
Deal with issues quickly and efficiently when your tenants call on you to sort issues out and you do it quickly, they learn that they can rely on you if things go wrong. If you are looking after the property for your tenants this encourages them to look after the property too.
Finding the right tenants can be a difficult task, therefore it is easier to keep the good tenants you have happy!