Please Note

Service update: We are receiving a high volume of calls at present so you may experience longer call waiting times than usual. We apologise for any inconvenience. We can also be contacted by email:

Lloyd’s is proposing to transfer certain EEA insurance policies to Lloyd’s Brussels. The proposed transfer will not change terms and conditions of any policy, except that Lloyd’s Brussels will become the insurer and Data Controller in respect of the transferred policies.

Further information about the proposal (including whether it could affect your pre-transfer position), which policies are transferring, your rights and what you need to do can be found at lloyds.com/brexittransfer.

Financial Difficulties

If you are experiencing difficulties paying premiums, in the first instance, please contact the firm that arranged the insurance for you.

If your business insurance needs have changed as a result of Covid-19 you may be able to reduce the costs of your insurance by changing the levels of coverage provided by your policy. Please contact the firm which arranged your insurance policy to discuss your needs. If you do need to alter or cancel your policy because of financial difficulties caused by Covid-19 you will not be charged a fee for this.